FREQUENTLY ASKED QUESTIONS
How can I contact Feetcart?You can reach us through our Contact Us page, email, or WhatsApp support. We aim to respond to all queries within 24 hours.
What are your customer support hours?
Our support team is available from 10:00 AM to 7:00 PM (Monday to Saturday). We are closed on Sundays and public holidays.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS/email. You can use that link to track your order in real-time.
I have an issue with my order. What should I do?
If you face any issues like damaged product, wrong item, or delay, please contact us immediately with your Order ID and details, and our team will assist you.
How can I become a seller on Feetcart?
You can register as a seller by visiting the “Sell on Feetcart” page and filling out the registration form. Our team will review and approve your account.
Do you offer returns and refunds?
Yes, we have an easy return and refund policy. If you’re not satisfied with your purchase, you can request a return within the specified return period.
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